Terms of Service
Effective Date: December 15, 2024
Welcome to Tokatoka! By accessing or using our website (the “Site”), you agree to be bound by these Terms of Service (the “Terms”). Please read them carefully. If you do not agree to these Terms, you must not use the Site.
1. General Information
Tokatoka (“we,” “our,” “us”) operates this website to provide customers with access to our clothing and related services. By using the Site, you agree to comply with these Terms, our Privacy Policy, and any other applicable policies.
2. Eligibility
You must be at least 18 years old or have the consent of a parent or legal guardian to use this Site. By using the Site, you represent and warrant that you meet these eligibility requirements.
3. Orders and Payments
3.1. Placing Orders: By placing an order, you agree to provide accurate, current, and complete information.
3.2. Payment Methods: We accept major credit cards and debit cards, bank transfer and other payment methods displayed at checkout. Payments are processed securely through third-party services.
3.3. Order Confirmation: All orders are subject to acceptance and availability. We reserve the right to refuse or cancel orders for any reason, including pricing errors or stock unavailability.
3.4. Pricing: Prices are listed in Naira & USD and may change without notice. Any applicable taxes and shipping fees will be added during checkout.
4. Shipping and Delivery
4.1. Shipping Policy: We ship to locations specified on our Site. Delivery times are estimates and may vary due to external factors.
4.2. Risk of Loss: Risk of loss and title for purchased items pass to you upon delivery.
4.3. Customs and Duties: International orders may incur customs or duties fees, which are your responsibility.
5. Returns and Exchanges
5.1. Return Policy: Returns must comply with our Return Policy, available here. Items must be unused, in their original condition.
5.2. Refunds: We do not offer refunds. All sales are final. However, purchased items can be exchanged or replaced.
6. Intellectual Property
All content on the Site, including text, images, logos, and designs, is our intellectual property or used with permission. You may not reproduce, distribute, or modify any content without our written consent.
7. Prohibited Activities
You agree not to:
Use the Site for unlawful purposes.
Disrupt or interfere with the Site’s functionality.
Upload malicious code or attempt to gain unauthorized access.
8. Limitation of Liability
To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from your use of the Site, including loss of profits, data, or business.
9. Indemnification
You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from your violation of these Terms or your use of the Site.
10. Changes to Terms
We reserve the right to update or modify these Terms at any time without notice. Your continued use of the Site constitutes acceptance of any changes.
11. Governing Law
These Terms are governed by the laws of the Federal Republic of Nigeria, without regard to conflict of law principles. Any disputes will be resolved in the courts of Lagos, Nigeria.
12. Contact Us
If you have any questions about these Terms, please contact us:
Email: orders.tokatoka@gmail.com
Phone: +2349082966015
Instagram: @tokatoka_lagos
Thank you for shopping Tokatoka!