Privacy Policy

Effective Date: December 15, 2024

At Tokatoka, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website (“Site”) or make a purchase. By accessing or using our Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Personal Information

When you visit, register, or make a purchase on our Site, we may collect personal information, including but not limited to:

  • Name

  • Email address

  • Shipping and billing address

  • Phone number

  • Payment information (processed securely through third-party payment gateways)

  • Account login credentials

1.2 Non-Personal Information

We may also collect non-personal information about your interaction with our Site, such as:

  • IP address

  • Browser type and version

  • Device type

  • Pages visited and time spent on the Site

  • Referring website

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill orders

  • Communicate with you about your orders, inquiries, or account

  • Send promotional emails or newsletters (you can opt out anytime)

  • Improve our website’s functionality and user experience

  • Prevent fraudulent transactions and ensure Site security

  • Comply with legal obligations

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted third parties in the following situations:

  • Service Providers: To facilitate payment processing, order fulfillment, shipping, and email communication

  • Compliance with Laws: To comply with legal obligations, court orders, or government requests

  • Business Transfers: In case of a merger, sale, or acquisition of Tokatoka, your information may be transferred to the new entity

4. Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to enhance your browsing experience. Cookies may collect information about:

  • Preferences and settings

  • Site analytics and performance

You can manage or disable cookies in your browser settings, but this may affect the functionality of our Site.

5. Security Measures

We implement reasonable technical, administrative, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse. However, no data transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the following rights concerning your personal data:

  • Access and review the personal information we hold about you

  • Request corrections or updates to your information

  • Request deletion of your personal data (subject to legal and transactional obligations)

  • Withdraw consent for marketing communications

To exercise your rights, please contact us at orders.tokatoka@gmail.com

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy

Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected data from a minor without parental consent, we will delete it promptly.

9. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. The updated policy will be posted on this page with the effective date.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Email: orders.tokatoka@gmail.com
Phone: +2349082966015
Instagram: @tokatoka_lagos

Thank you for trusting Tokatoka with your personal information. Your privacy is important to us.